Tool selection
Match the right OEM and aftermarket stack to your engine mix and model years.
Get a recommendation →
Real tech support
Stuck on a regen? We're on it.
Pre-sale advice, software activation, driver issues, the first parked regen — all on the same phone line, all from techs who've actually run the tool.
Mon–Fri 7am–7pm CT
U.S.-based techs
Free pre & post-sale
How we help
Six things shops call us about.
Setup & activation
Software install, license activation, RP1210 driver stack, datalink adapter pairing.
Walk-through over phone →In-bay troubleshooting
Stuck on a forced regen, blocked by a NOx fault, can't reset ash. Call before you buy a new tool.
Call (800) 399-9495 →Warranty service
Manufacturer-direct warranty on every kit. We coordinate the claim, you keep working.
Warranty info →Returns & refunds
Return windows and software-license rules vary. Check the policy or call before buying.
Return policy →Training & resources
How-to articles, OEM software guides, compatibility charts, tool comparison videos.
Read the guides →Most popular guides
Read before you call — or after.
The articles we point shops to most. Each one is written by a senior tech and updated for current model years.
Phone
(800) 399-9495
Mon–Fri 7 a.m.–7 p.m. CT.
Real techs answer.
support@
oemdiagnostictools.com
Same-day reply Mon–Fri.
In person
Ham Lake, Minnesota
15800 Central Avenue NE
Walk-ins by appointment.
Need help right now?
Call us — we'll try to fix it on the phone before we sell you anything.